Компетенции UX+UI. Профессиограмма интерфейсострое
  • Введение и история изменений
  • Дополнительные материалы
  • Отображения
    • UK NOS HCI Design
    • NOS ESKITP4062-2014
    • NOS ESKITP4063-2014
    • NOS ESKITP4064-2014
    • NOS ESKITP4065-2014
    • NOS ESKITP4066-2014
  • Профессиональные специализации
    • АН・Анализ
      • АН1 Создание стилевых руководств
      • АН2 Создание структурных руководств на интерфейс
      • АН3 Продуктовая аналитика и мониторинг
      • АН4 Анализ документов
      • АН5 Анализ неструктурированных данных
    • ВД・Визуальный дизайн
      • ВД1 Вёрстка интерфейса
      • ВД2 Визуальный дизайн элементов управления
      • ВД3 Создание визуальной концепции интерфейса
      • ВД4 Подготовка иллюстраций
      • ВД5 Разработка пиктограмм
      • ВД6 Дизайн интерфейсной анимации
      • ВД7 Подготовка графических материалов для включения в верстку или программный код
      • ВД8 Согласование визуального дизайна интерфейса
    • КД・Коммуникационный дизайн
      • КД1 Визуализация данных, дизайн графиков, диаграмм, таблиц
      • КД2 Дизайн проектной документации
      • КД3 Работа с интерфейсными текстами
      • КД4 Создание обучающих материалов
      • КД5 Презентация дизайн-решения
      • КД6 Контент-прототипирование
    • ПК・Программирование и кодирование
      • ПК1 Комплексное прототипирование
      • ПК2 Автоматизация проектной деятельности
      • ПК3 Оценка реализуемости интерфейсных решений
      • ПК4 Создание интерфейсных шаблонов, библиотек блоков-элементов, единых со средой разработки
    • ПР・Продуктовая работа
      • ПР1 Анализ деятельности пользователей
      • ПР2 Анализ конкурентов и аналогов
      • ПР3 Прогнозирование экономической эффективности продуктовых решений
      • ПР4 Постановка задачи проектирования
      • ПР5 Сбор обратной связи от пользователей
      • ПР6 Планирование развития интерфейса продукта
      • ПР7 Постановка задач исследования
      • ПР8 Анализ и улучшение пользовательского опыта
    • ЭП・Эргономическое проектирование
      • ЭП1 Проектирование экрана, окна, страницы
      • ЭП2 Проектирование структуры интерфейса
      • ЭП3 Проектирование концепции интерфейса
      • ЭП4 Адаптация для других платформ
      • ЭП5 Проверка и оптимизация интерфейса
      • ЭП6 Прогнозирование эргономической эффективности интерфейсных решений
      • ЭП7 Проектирование неграфических интерфейсов
    • ПИ・Юзабилити- и иные пользовательские исследования
      • ПИ1 Определение и калибровка выборки
      • ПИ2 Дизайн эксперимента
      • ПИ3 Составление сценария эксперимента
      • ПИ4 Проведение исследования с пользователями
      • ПИ5 Анализ и интерпретация собранных данных
      • ПИ6 Подготовка рекомендаций по оптимизации исследуемого продукта
      • ПИ7 Проведение дизайн- и иных неформальных качественных исследований
  • Общие навыки и свойства
    • ОК・Общая и проектная культура
      • ОК1 Прототипирование
      • ОК2 Ведение и поддержка проектной документации
      • ОК3 Умение писать
      • ОК4 Эстетические навыки
      • ОК5 Авторский надзор
      • ОК6 Умение сдавать работу
      • ОК7 Бюрократизм и формальный подход
      • ОК8 Формальная проверка качества
      • ОК9 Широта культурного кругозора и эрудиция
      • ОК10 Навыки погружения в новые предметные области
      • ОК11 Изучение и анализ релевантной профессиональной информации из внешних источников
      • ОК12 Насмотренность и коллекционирование
      • ОК13 Иностранный язык
      • ОК14 Навыки проведения презентаций
      • ОК15 Планирование
      • ОК16 Проектная коммуникация
      • ОК17 Опрятность рабочих артефактов
      • ОК18 Знание актуальных тенденций и технологических возможностей
      • ОК19 Расстановка приоритетов в работе
      • ОК20 Этичное поведение
      • ОК21 Владение базовыми инструментами
    • ЛН・Личностные навыки
      • ЛН1 Делегирование проектной работы
      • ЛН2 Активный сбор обратной связи от коллег и заказчиков
      • ЛН3 Социальный интеллект
      • ЛН4 Командная работа
      • ЛН5 Инструментальная гибкость
      • ЛН6 Аккуратность и тщательность
      • ЛН7 Продуктивная критика и самокритика
      • ЛН8 Творческое (креативное) мышление
  • Знания, умения и навыки
    • Умения и навыки
      • Анализ документации
      • Ведение формального процесса утверждения и сдачи проекта
      • Верстка таблиц
      • Взаимодействовать с респондентами и модерировать сессии исследования
      • Выполнять статистический анализ массивов данных
      • Выявлять и документировать бизнес-требования
      • Выявлять и документировать пользовательские требования
      • Выявлять и документировать технологические требования
      • Выявлять навыки и знания, отсутствующие у пользователей, но необходимые им
      • Дизайн и верстка публикаций
      • Заимствовать чужой код и алгоритмы
      • Использовать инфраструктурные инструменты
      • Использовать системы продуктовой аналитики
      • Конспектирование и ведение дневника исследования
      • Копирайтинг, техническое писательство и редактура текстов
      • Модульное и структурное проектирование
      • Описывать особенности интерфейса и его поведение в разных ситуациях
      • Описывать текущую деятельность пользователей
      • Определять требования к респондентам и участникам исследований
      • Организовывать проект и осуществлять его логистику
      • Осуществлять включенное наблюдение
      • Подбор иллюстраций
      • Подготовка и проведение презентаций
      • Постановка задач, гипотез и проведение многовариантных тестов
      • Проводить интервью
      • Проводить сравнительный анализ продукта и его конкурентов
      • Программировать
      • Проектировать и формулировать алгоритмы
      • Проектировать подачу и структуру контента
      • Разрабатывать информационную архитектуру
      • Рисовать пиктограммы и иллюстрации
      • Сегментация аудитории
      • Сегментация и формализация сценариев пользовательского взаимодействия
      • Создавать дизайн-документацию
      • Создавать и использовать макросы
      • Создавать и поддерживать проектную документацию
      • Создавать и читать вайрфреймы
      • Создавать и читать структурные схемы и схемы процессов
      • Создавать интерфейсные анимации
      • Создание, дизайн и вёрстка мультимедийных публикаций
      • Составление и поддержание терминологической базы
      • Составлять и читать схемы взаимодействия пользователя с продуктом
      • Составлять опросник для отбора участников исследования
      • Фиксировать и использовать при проектировании средовые требования
      • Фиксировать ключевые сценарии деятельности и пользовательского взаимодействия
      • Формализация стиля и настроения дизайна
      • Формулировать цель и проектные вопросы исследования
      • Хранить данные в базе данных и обращаться к ним из прототипа
      • Эскизирование
      • HTML вёрстка и кодирование
    • Знания
      • Актуальное состояние окна проектных решений
      • Архивное дело
      • Базовые методы и подходы к подготовке обучающих материалов
      • Виды и методы дизайн-исследований
      • Виды и методы социологических и психологических исследований
      • Виды и методы юзабилити-исследований
      • Интерфейсные стандарты поставщиков ОС и платформ
      • История стилей
      • Композиция
      • Критерии достоверности \/валидности исследования
      • Методология планирования и постановки юзабилити-эксперимента
      • Методы анализа массивов текстов
      • Методы измерений эргономических характеристик
      • Методы изучения и регистрации деятельности
      • Методы представления статистической информации, инфографика
      • Методы формального анализа неструктурированных данных
      • Научный метод
      • Номенклатура и взаимосвязь эргономических показателей
      • Номенклатура типов графиков и диаграмм
      • Общие принципы анимации
      • Объектно-ориентированное программирование
      • Основы когнитивной психологии
      • Основы локализации
      • Основы маркетинга
      • Основы статистики
      • Основы эргономики
      • Паттерны поведения людей при использовании программных продуктов
      • Правила перспективы, колористики, композиции, светотени и передачи объёма
      • Правила типографского набора текста
      • Применяемое оборудование и программное обеспечение для юзабилити-исследований
      • Системный анализ
      • Социология
      • Среды разработки ПО
      • Стандартные нотации блок-схем и диаграмм
      • Тенденции в графическом дизайне
      • Технические и технологические требования к интерфейсной графике
      • Технологии алгоритмической визуализации данных
      • Типовое содержание визуальных и структурных стандартов на интерфейс
      • Фреймворки и стандарты обмена данными
      • Экспериментальная психология
      • Эргономические стандарты
      • Языковые стандарты поставщиков ОС и платформ
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  • Performance criteria
  • Knowledge and understanding
  • ESKITP4064 Human Computer Interaction / Interface (HCI) Design Level 4 Role

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  1. Отображения

NOS ESKITP4064-2014

Overview

This sub-discipline is concerned with the competencies involved with the design of processes and information technology systems so that they are adopted and used correctly by humans. In order for information technology systems to be successful and allow the maximisation of their potential benefits, user interaction and the interfaces enabling it must be attractive to all users of the systems.

Human interaction and interface (HCI) design may be undertaken as part of a wider systems design or may be undertaken as the result of a need to improve particular processes and procedures within an information technology system.

Designing for human needs requires particular competencies, both technical and personal and the transferable competencies associated with communication should be a precursor to acquiring competencies in this sub-discipline.

The outcomes of human interaction and interface (HCI) design are used to inform the overall systems design of information technology systems and their implementation..

Performance criteria

Prepare for human interaction and interface (HCI) design activities

You must be able to:

1.P1 Correctly follow all standards for undertaking human interaction and interface (HCI) design activities, under direction

2.P2 Accurately document all of the processes, tools and techniques for undertaking and monitoring human interaction and interface (HCI) design activities

3.P3 Correctly select all of the relevant information contained within HCI analysis deliverables in order to inform human interaction and interface (HCI) design activities, under direction

4.P4 Critically analyse all the deliverables from human needs analysis and ensure that these guide the human interaction and interface (HCI) design assignment, under direction

5.P5 Develop effective design options for individual HCI design assignments and document them clearly and provide to sponsors, stakeholders and other individuals for review

Implement, under supervision, human interaction and interface (HCI) design activities

You must be able to:

1.P6 Verify the acceptability and appropriateness of all human interaction and interface (HCI) designs using a range of techniques such as prototype designs and sample user feedback

2.P7 Accurately identify all of the IT/technology infrastructure that is to be used to support the IT/technology system, service and/or asset as it applies to HCI design

3.P8 Effectively manage the progress of HCI design assignments against plans and present findings clearly and in a timely manner to sponsors, stakeholders and superiors, under direction

Manage the needs of different users of HCI design activities

You must be able to:

1.P9 Take account of all the needs of different users, including employees, customers, partners and suppliers, who have different requirements from an IT/ technology system, in HCI design activities

2.P10 Effectively manage the relationships with any sample target users, negotiating with them on elements of any proposed design and changes required to it, under the direction of superiors

3.P11 Correctly identify and accurately document the most appropriate interaction and interfaces for different users, including employees, customers, partners and suppliers, who have different requirements from an IT/ technology system, service and/or asset

4.P12 Apply all of the human interaction and interface (HCI) design requirements appropriately to support the IT/technology literacy levels and skills of the target users

Knowledge and understanding

Prepare for human interaction and interface (HCI) design activities

You need to know and understand:

1.K1 Identify/select

a.K1.1 the deliverables from human needs analysis and ensure that these guide the human interaction and interface (HCI) design assignment

b.K1.2 information contained within HCI analysis deliverables in order to inform human interaction and interface (HCI) design activities

c.K1.3 naming conventions and standards, where relevant, for human interaction and interface (HCI) design activities

d.K1.4 appropriate interaction and interfaces for different users, including employees, customers, partners and suppliers, who have different requirements from an IT/ technology system, service and/or asset

e.K1.5 the processes, tools and techniques for undertaking human interaction and interface (HCI) design

f.K1.6 information contained within IT/technology architecture deliverables

2.K2 Source/gather/collate

a.K2.1 information from a range of individuals and other internal and external sources as appropriate, in order to verify human interaction and interface (HCI) designs

3.K3 Analyse/interpret

a.K3.1 existing information and data contained within IT/technology architectures and analysis deliverables in order to inform human interaction and interface (HCI) design activities

b.K3.2 the deliverables from human needs analysis and ensure that these guide the human interaction and interface (HCI) design assignment

4.K4 Document/complete/store

a.K4.1 prototype human interaction and interface (HCI) designs where appropriate

b.K4.2 design options for individual HCI design assignments

c.K4.3 decisions made during human interaction and interface (HCI) design activities

d.K4.4 the processes, tools and techniques to monitor the accuracy, currency, completeness and appropriateness of any HCI design deliverables

e.K4.5 the processes, tools and techniques to monitor the alignment of HCI design deliverables with the business requirements

f.K4.6 the processes, tools and techniques for undertaking human interaction and interface (HCI) design

g.K4.7 the human interaction and interface (HCI) design requirements to support the IT/technology literacy levels and skills of the target users

h.K4.8 the processes, tools and techniques to monitor the alignment of human interaction and interface (HCI) design activities and their deliverables with all relevant legislation, regulations and external standards

i.K4.9 the processes, tools and techniques to monitor the alignment of human interaction and interface (HCI) design work with other related analysis and design activities and their deliverables

j.K4.10 changes to business requirements through change control mechanisms during HCI design activities

k.K4.11 best practice in human interaction and interface (HCI) design

l.K4.12 lessons learned from previous human interaction and interface (HCI) design assignments and/or from other contexts

m.K4.13 the processes, tools and techniques to monitor the quality and effectiveness of human interaction and interface (HCI) design activities

5.K5 Develop

a.K5.1 prototype human interaction and interface (HCI) designs where appropriate

b.K5.2 design options for individual human interaction and interface (HCI) design assignments

6.K6 The role of political awareness, ‘people’ and negotiation skills in effective human interaction and interface design

7.K7 What

a.K7.1 is the range of typical/most commonly used interfaces that can be used in human interaction and interface (HCI) design and their appropriateness in a range of business contexts

b.K7.2 is the relationship between human interaction and interface (HCI) design and systems/solution/service design activities

c.K7.3 is the relevance of human interaction and interface (HCI) design activities and their deliverables to systems development activities associated with the production of an IT/technology system/solutions/service

d.K7.4 is the relevance and role of ergonomics in HCI design considerations

8.K8 What are the

a.K8.1 processes, tools and techniques that can be used to undertake human interaction and interface (HCI) design

b.K8.2 inputs to any human interaction and interface (HCI) design activities and the expected deliverables from them

c.K8.3 range of methods, tools and techniques that can be used to undertake human interaction and interface (HCI) designs

d.K8.4 advantages and disadvantages of differing types of interfaces that may be used on any IT/technology system, service and/or asset

e.K8.5 potential implications of HCI design deliverables being incorrectly or inadequately specified

f.K8.6 potential implications of failings of integrity, confidentiality and information security during HCI design activities

g.K8.7 professional and ethical standards relating HCI design work within an organisation

9.K9 The fact that

a.K9.1 human interaction and interface (HCI) design deliverables need to align with any relevant existing IT/technology designs, where appropriate

b.K9.2 the effectiveness of any IT/technology system depends on the human interaction and interface (HCI) designs incorporating features that will secure the adoption of the system by users

c.K9.3 ergonomics are a critical consideration in any human interaction and interface (HCI) design activities

d.K9.4 sometimes it may be necessary or desirable to provide interaction and interface designs that can be personalised for the needs and/or preferences of individual users

e.K9.5 specialised HCI design deliverables are frequently required to meet the needs of the disabled

f.K9.6 the ease of use of any IT/technology system, service and/or asset can a direct impact on the cost of its operation

10.K10 Why

a.K10.1 integrity, security and privacy of data need to be considered in human interaction and interface (HCI) design

b.K10.2 standards and naming conventions, where relevant, are used in human interaction and interface (HCI) design work

c.K10.3 the target social, operational and environmental conditions in which any IT/technology system will be used needs to be considered during HCI design activities

11.K11 Who

a.K11.1 needs to validate any HCI design

b.K11.2 needs to approve/sign off any HCI design

12.K12 The importance of

a.K12.1 being able to interpret existing information contained within IT/technology architectures in order to inform human interaction and interface (HCI) design activities

b.K12.2 human interaction and interface (HCI) design deliverables being used to update IT/technology architectures as appropriate during human interaction and interface (HCI) design activities

c.K12.3 The undertaking human interaction and interface (HCI) design

d.K12.4 integrating the human interaction and interface (HCI) design within all relevant analysis and design activities

e.K12.5 securing sign off to the HCI design from appropriately authorised individuals

f.K12.6 designing effective and efficient user interfaces that will encourage the adoption and use of IT/technology systems, services and/or assets

g.K12.7 producing HCI designs which can be maintained and operated using existing skills and expertise

h.K12.8 managing changes to business requirements through change control mechanisms during human interaction and interface (HCI) design activities

i.K12.9 using the deliverables from human needs analysis to inform human interaction and interface (HCI) design activities

j.

k.K1.1 considering the integrity security, privacy of data in human interaction and interface (HCI) design

l.K1.2 applying lessons learned from previous HCI design assignments

m.K1.3 taking account of internal and external factors during HCI design activities and their deliverables

n.K1.4 maintaining the integrity and confidentiality of information during data design activities

o.K1.5 ensuring that sensitive information is not disclosed inappropriately during HCI design activities

p.K1.6 accurately and completely representing the business requirements for the user experience in the HCI design

Implement, under supervision, human interaction and interface (HCI) design activities

You need to know and understand:

1.K2 Verify the acceptability of human interaction and interface (HCI) designs using a range of techniques such as prototype designs and sample user feedback

2.K3 Identify the IT/technology infrastructure that is to be used to support the IT/technology system, service and/or asset as it applies to HCI design

3.K4 Implement and maintain plans and standards relating to human interaction and interface (HCI) design assignments

4.K5 Present the progress of HCI design assignments against plans

5.K6 Report

a.K6.1 the progress of any HCI design assignment

b.K6.2 any issues arising as a result of any HCI design assignment

6.K7 Manage

a.K7.1 the progress of HCI design assignments against plans

b.K7.2 relationships with any sample target users providing feedback on human interaction and interface (HCI) designs

c.K1.1 any issues arising in HCI design assignments as a result of internal or external factors

7.K2 The need for monitoring

a.K2.1 the alignment of human interaction and interface (HCI) design activities and their deliverables with all relevant legislation, regulations and external standards

b.K2.2 the alignment of human interaction and interface (HCI) design work with other related analysis activities and their deliverables

c.K2.3 the alignment of human interaction and interface (HCI) design work with other related design activities and their deliverables

d.K2.4 the quality and effectiveness of HCI design activities and their deliverables

e.K2.5 changes to business requirements through change control mechanisms during HCI design activities

8.K3 The processes, tools and techniques that can be used to monitor

a.K3.1 the alignment of human interaction and interface (HCI) design activities and their deliverables with all relevant legislation, regulations and external standards

b.K3.2 the alignment of human interaction and interface (HCI) design work with other related analysis and design activities and their deliverables

c.K3.3 the quality and effectiveness of HCI design activities and their deliverables

d.K3.4 changes to business requirements through change control mechanisms during HCI design activities

Manage the needs of different users of HCI design activities

You need to know and understand:

1.K4 take action to take account of

a.K4.1 any particular individuals or groups of individuals influence on human interaction and interface (HCI) design assignments

b.K4.2 all the needs of different users, including employees, customers, partners and suppliers, who have different requirements from an IT/ technology system, in HCI design activities

2.K5 Communicate with

a.K5.1 internal and external individuals and groups concerned with the development of HCI designs into target systems, services and assets

b.K5.2 sample target users

3.K6 Provide design options for any HCI design assignment

4.K7 Apply

a.K7.1 the human interaction and interface (HCI) design requirements to support the IT/technology literacy levels and skills of the target users

b.K7.2 feedback from sample target users on any human interaction and interface (HCI) design

c.K7.3 information gathered as a result of the verification of human interaction and interface (HCI) designs

d.K7.4 standards relating to human interaction and interface (HCI) design

e.K7.5 the IT/technology infrastructure that is to be used to support the IT/technology system, service and/or asset as it applies to HCI design

5.K8 Negotiate with sample target users regarding elements of any proposed design and changes required to it

6.K9 The fact that there is a need to design appropriate interaction and interfaces for different users, including employees, customers, partners and suppliers, who have different requirements from an IT/ technology system

7.K10 The importance of considering the IT/technology literacy levels and skills of the target users when undertaking human interaction and interface (HCI) design activities

ESKITP4064 Human Computer Interaction / Interface (HCI) Design Level 4 Role

Developed by

e-skills UK

Version number

1

Date approved

September 2009

Indicative review date

March 2014

Validity

Current

Status

Original

Originating organisation

e-skills UK

Original URN

4064

Relevant occupations

Business Analyst; Information and Communication Technology; Software Development

Suite

IT and Telecoms

Key words

HCI

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Last updated 5 years ago

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